Returns/Exchange Policy
- MC Davis Designs does not accept returns, exchanges or cancellations. Please contact us if you have any problems with your order.
- Due to the nature of items being personalized, we do not accept returns or process refunds under any circumstances unless a mistake is made on our part. However, if we make a mistake on your item, we will gladly replace it.
- Please contact us within 5 days of receiving your order, and ship back the unwanted item within 7 days.
- Returning a product is at your own cost.
- Shipping is non-refundable.
- We’ll happily replace any mishap on our behalf.
- Be sure to pay special attention to monogram order, spelling, and all details requested from that item’s listing for us to complete your order.
- We cannot replace items free of charge due to incorrect order of initials or inaccurate information provided to us in the note to seller box on order.
- Refunds or replacements cannot be given for merchandise damaged due to wear and tear.
- If you receive an item that is defective or is damaged in shipping, please notify us within five days of receipt of the order. We will request verification of the defect via return and will provide a replacement upon verification.
- MC Davis Designs is not responsible for packages lost, damaged or delayed by Post Office.
- If you are not 100% satisfied with your purchase, please contact us about resolving the issue.
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MC Davis Designs offers acrylic, enamel, drinkware, candles, special occasion gifts and more – using permanent vinyl that’s durable for the dishwasher and outdoors. Browse our products to find the perfect gift for any occasion!